Terms of Use
Last Updated: May 26, 2026
Agreement to Terms
By accessing or using this website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with these terms, please do not use this website.
Website Purpose
This website provides information about our custom branded merchandise services, products, quote request process, and related offerings. Product listings, mockups, and examples displayed on the website are for informational and promotional purposes.
Submitting a quote request does not guarantee acceptance of an order or pricing until confirmed by us.
Orders and Quotes
All orders are subject to review, availability, production capabilities, and final approval.
Pricing, production timelines, and shipping estimates may vary depending on product selection, customization requirements, inventory availability, and order size.
We reserve the right to refuse or cancel orders at our discretion, including orders containing inappropriate, unlawful, or copyrighted materials submitted without authorization.
Customer Artwork and Intellectual Property
By submitting logos, artwork, designs, text, or other content, you confirm that:
You own the rights to the submitted materials or have permission to use them
The submitted content does not infringe upon any trademark, copyright, or other intellectual property rights
The submitted materials comply with applicable laws and regulations
You retain ownership of your original artwork and intellectual property.
We reserve the right to refuse production of designs we believe may violate intellectual property rights or contain offensive, unlawful, or inappropriate content.
Product Representation
We make reasonable efforts to display product colors, mockups, and descriptions accurately. However, actual product colors, placement, sizing, embroidery, engraving, or print results may vary slightly due to screen settings, production methods, and material differences.
Minor variations are considered normal and are not considered defects.
Production and Turnaround Times
Estimated production and shipping timelines are provided as general estimates and are not guaranteed unless specifically agreed upon in writing.
Delays caused by suppliers, shipping carriers, inventory shortages, weather, or other circumstances outside our control may affect delivery timelines.
Payments
Payment terms, deposits, and final balances will be communicated during the ordering process.
Orders may require full or partial payment prior to production.
Return Policy
Due to the customized nature of our products, custom orders are generally non-refundable unless there is a production defect or order error caused by us.
Customers are responsible for reviewing proofs, mockups, spelling, sizing, quantities, and order details carefully before final approval.
If there is an issue with your order, please contact us at contact@krstudiosmerch.com within 30 days of the purchase date so we can review and find a suitable resolution.
Account Registration and Security
Users may have the option to create an account on this website to access certain features, track orders, save information, or manage account preferences.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and current information during registration and to update your information as needed.
We reserve the right to suspend or terminate accounts that contain false information, violate these Terms of Use, or are used in a fraudulent, unlawful, or abusive manner.
User Conduct
You agree not to:
Use the website for unlawful purposes
Submit false or misleading information
Attempt to interfere with website functionality or security
Upload harmful code, viruses, or malicious software
Use the website in a way that infringes on the rights of others
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this website, you acknowledge and agree to the practices described in our Privacy Policy.
Please review our Privacy Policy for additional information regarding data collection, cookies, communications, and third-party services.
Third-Party Services
This website may utilize third-party services for hosting, analytics, payments, email marketing, shipping, or order fulfillment. We are not responsible for the content, policies, or practices of third-party providers.
Website Hosting
This website is hosted through Squarespace. Website functionality, ecommerce services, analytics, and related technical operations may be provided through Squarespace and related third-party integrations.
Disclaimer of Warranties
This website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
We do not guarantee uninterrupted website availability, error-free functionality, or that the website will always be free from harmful components.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, services, delays, or inability to access the website.
Indemnification
You agree to indemnify and hold harmless our business from any claims, damages, liabilities, or expenses arising from your submitted content, misuse of the website, or violation of these Terms of Use.
Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website following changes constitutes acceptance of the revised terms.
Governing Law and Massachusetts Disclosures
These Terms of Use shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.
Any disputes arising from or relating to the use of this website, products, or services shall be subject to the applicable state and federal laws governing businesses operating in Massachusetts.
Nothing in these Terms of Use is intended to limit any consumer rights or protections provided under Massachusetts law.
If any provision of these Terms is found to be unenforceable under applicable Massachusetts law, the remaining provisions shall remain in full force and effect.
Contact Information
If you have questions regarding these Terms of Use, please contact us through the information provided on our website’s Contact page.